Together, Yellowtail Conclusion and Faraday help financial organizations deliver personalized and meaningful customer experiences through the use of AI technology, data, and design.
Strategic Acquisition
This acquisition aligns with Yellowtail Conclusion’s strategy to connect consulting, design, data, and technology more closely—using AI as an accelerator—so that clients can respond faster to changing consumer expectations. The combination of Yellowtail’s domain expertise and Faraday’s user-centric, AI-driven approach offers a powerful response to the growing demand for innovation and customer focus in the financial sector.
Dirk Schluter, Commercial Director of Faraday, comments:
“Faraday has developed exceptional expertise in making complex financial topics understandable and relevant for users. By joining forces with Yellowtail Conclusion, we can help financial organizations optimize the entire customer journey—from strategy and design to implementation and continuous improvement.”
Petra Maréchal, Senior Director Pensions & Wealth at Yellowtail Conclusion, adds:
“In the financial sector, the importance of personalized customer engagement is growing rapidly. With Faraday, we are adding expertise that seamlessly combines creativity, technology, and AI—enabling us to help our clients deepen customer relationships and strengthen their brands.”
Strengthening Customer Relationships in the Financial Sector
Together, the companies form a powerful combination of technological innovation, strategic insight, AI expertise, and creative capability — all focused on strengthening customer relationships within the financial sector. For the time being, both organizations will continue to operate under their own names while collaborating on joint projects and product development.