Work smarter with AI-driven document processing
Every financial institution, pension fund and government organisation runs processes filled with documents and data. For every application, from a mortgage to a permit, you often still check countless documents by hand. That takes time and leads to mistakes.
VisionAI is our AI-driven document processing solution, an Intelligent Document Processing (IDP) tool that moves beyond traditional OCR. VisionAI recognises the document type, reads the context and checks the data directly against your own business rules. That way, you’ll have time left over for what really matters: assessing and making decisions.
Why organisations choose VisionAI
These three features make the difference between a tool you have to adapt to and one that fits in with the way you already work.
No-code
Adjust rules and document types yourself, live within minutes. No developer needed for every change.
API-first
VisionAI connects to your existing core system, portal or workflow, using a standard data model that enables full integration.
Plug & play
Standard business rules and document types have already been set up. You start with a limited scope and expand at your own pace.
How VisionAI works
VisionAI takes over the reading, comparing and flagging. The final decision stays with your own staff member. This allows you to work faster, without compromising on quality or control over your process.
- Document received. Your employee or customer submits a document through the portal, email or API.
- VisionAI processes it. It recognises the document type, reads the data and compares it with other documents and, where relevant, external sources.
- Validate business rules. Your own rules check the data automatically, without needing a developer. You put new rules live yourself, within minutes.
- An employee reviews the case. Your assessor receives a checked file and makes the final decision.
Do these challenges sound familiar?
You’ll probably recognise these challenges, whether you work for a financial institution, a pension fund or a government organisation.
Time-consuming work
Reading, checking and processing documents by hand takes a lot of time. Every additional check extends the turnaround time, and your customer or participant will notice this straight away.
Difficult to scale up
Higher volumes require more staff. Quality often means more capacity, and costs rise accordingly. During peak periods, your own process becomes the bottleneck.
Errors and late feedback
Inconsistent assessments cause delays, extra rework and unnecessary contact with your customer.
Case study: processing time reduced from 24 to 17 days
Following the implementation of VisionAI for service providers in the mortgage market, the average processing time fell by 7 days: from 24 to 17 days. The percentage of applications processed correctly right the first time (‘First Time Right’) rose from 25% to 50% as soon as an application was submitted in full. The number of actions per application dropped from an average of 3.7 to 2.5.
This result is based on an implementation with five document types. With more document types integrated, we expect the benefits to increase further, although the exact result always depends on your own process and mix of documents.
What VisionAI delivers
These figures show what VisionAI delivers in practice within the mortgage underwriting process, where it has been in use for the longest time.
1 in 3
mortgage applications in the Netherlands runs through VisionAI
98%+
accuracy in reading and validating document data
17 days
average turnaround time after implementing VisionAI
Security and compliance in order
We build VisionAI to current standards in information security and privacy: ISO 27001, SOC 2, GDPR and DORA, with a zero-trust security model added on top. The solution aligns with the frameworks of the AI Act. VisionAI extracts and checks data against business rules with an accuracy of more than 98%. Your organisation’s data is stored within the EU, remains the property of your organisation, and is not used to train models. You record and trace every decision, so you can account for it to regulators or auditors at any time.
Frequently asked questions about AI-driven document processing
These are the questions we get asked most about AI-driven document processing. Don’t see yours? Feel free to get in touch.
AI-driven document processing automates how you handle documents, using artificial intelligence. VisionAI recognises the document type, reads out the relevant data and checks the information. That means you spend less time on manual processing, and your team can focus on work that needs their knowledge and judgement.
VisionAI analyses incoming documents and extracts the data your process needs. The system classifies documents, reads out information and runs checks. The information then moves on to the next step in your process. That way, you automate recurring document work, while your team stays involved in situations that call for judgement.
VisionAI connects to your existing processes and systems. You don't need to redesign your current way of working from scratch to apply AI to document processing. Which setup and integrations you need depends on your current IT landscape, document flows and the checks within your process.
With AI-driven document processing, systems get access to information that can be sensitive or confidential. That's why information security, privacy and control are built into how VisionAI is set up. Yellowtail Conclusion works from the requirements that apply within the financial sector and has implemented SOC 2. Which additional requirements apply depends on your organisation, the documents you process and how you apply AI.
Ready to speed up your document processing?
Get in touch or request a demo, and find out within one afternoon what VisionAI could mean for your process.
