DAK and Yellowtail Conclusion have previously worked together on the development of ‘Mijn Hypotheekdossier’ (My Mortgage File). The innovative power and creativity also make Yellowtail Conclusion the logical partner for realising the new mid-office system. During the development of the system, the wishes of both advisors and mortgage acceptors were taken into account. This has resulted in a user-friendly and innovative design, which also uses pre-validation. With this new technology, the mortgage application is automatically assessed based on a large set of acceptance criteria. We have also worked together with the mortgage advisors and acceptors to optimise the workflow. This means that advisors and acceptors can now work together even more efficiently.
Tim Rijvers, General Manager DAK:
‘We are proud that we were able to build this mid-office system with Yellowtail Conclusion. Hypact Hub takes a lot of work off your hands and ensures that we work together with our members even more efficiently. With the new portal, we are improving our services and ensuring that customers receive certainty about their mortgage more quickly. Optimal support and communication take our mortgage company to the highest level’.
Mirjam Fuchs, Director of Housing & Lending at Yellowtail Conclusion:
“We are also proud that we were able to build this product in collaboration with DAK. We determined together in advance what the product should meet, but also how our product distinguishes itself. The intuitive use of the software ensures that there is little familiarization time and that advisors and acceptors can get started with it quickly and easily. But pre-validation is the real icing on the cake. This helps the entire chain: faster clarity for the customer, earlier feedback to the advisor, better delivery to the lenders and less handling time at DAK”.
Link with MoneyView
Hypact Hub uses the current interest rate information and acceptance criteria from the MoneyView mortgage database for the partially automated acceptance process. Advisors also have access to the MoneyView HypoBieb via the portal, in which acceptance guides and other relevant documents from all lenders can be easily found.
